Q: What if I am ordering a product as a gift for someone?
A: If you are ordering an item as a gift, be sure to leave us a note before you checkout OR email us at shop.laceandloyalty.com to let us know the message for the recipient (if applicable) and the address you would like us to mail the item to.
Q: What is your return policy?
A: Due to the custom nature of our shop, there are no returns on any items ordered from our shop. Each order is custom made on demand for you in your color, size and/or style.
Q: What is the turnaround time?
A: Due to the custom nature of our shop, each order is custom made for you. Processing time is 2-3 weeks plus shipping. If you need to rush your order, email us at firstname.lastname@example.org to set that up!
Q: How much is shipping?
WITHIN THE US
USPS Priority $6
UPS Ground - $12
UPS 3 Day - $30
UPS 2 Day - $50
Items shipped to Canada will be sent USPS. Shipping to Canada is a $15 flat rate.
International Orders will be send USPS. Shipping outside of the US and Canada is a $45 flat rate.